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Create a leave request

Click Create Leave Request on Leave Requests, or use the direct link to the request form.

Employee, leave type, balance, and date fields in the request form

  1. If permitted, select the employee for the request. Ordinary users request leave for themselves.
  2. Select a Leave Type. The list comes from the selected employee's applicable leave policy.
  3. Check the displayed available balance.
  4. Select Start and End dates. If the type allows hourly requests, you can also select times for a same-day request. Otherwise the time fields are hidden and only full-day requests are possible.
  5. Enter a Note if required. Types with Note Required cannot be submitted without one.
  6. Check the To be deducted duration and click Submit. Review the duration again in the confirmation dialog and confirm.
Hours and days

For types with Allow Hourly Requests enabled, a same-day request is calculated in hours; a request spanning multiple days is calculated in days. Duration and balance are displayed in days/hours based on the organization's configured working hours per day.

Common issues​

What you seeWhat to check first
A new type is missing from the listConfirm that the type is attached to the employee's applicable policy, that the policy is active, and that it applies to the employee.
Balance unknownBalance data may not have loaded or the selected policy type may lack a balance record. Refresh the page; if it persists, ask an administrator to check the policy, entitlement, and API response.
Exceeds remaining balanceCheck available and accrued leave and any negative-balance allowance. The server makes the final validation.
No time pickerAllow Hourly Requests is off for this leave type. Check its configuration.

After submission, follow the request on Leave Requests.